Mathura Vrindavan City, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, https://mathuravrindavancity.com, or use our services. By accessing our site, you agree to the terms outlined in this policy. If you have any questions, please contact us at info@mathuravrindavancity.com.

1. Information We Collect

We collect information to provide you with a seamless experience while planning your spiritual journey to Mathura and Vrindavan. The types of information we may collect include:

• Personal Information: When you book a tour package, contact us, or subscribe to our newsletter, we may collect your name, email address, phone number, and billing details.
• Usage Data: We collect data about your interactions with our website, such as your IP address, browser type, pages visited, and time spent on the site.
• Cookies: We use cookies to enhance your browsing experience. These small files track your preferences and help us improve our services. You can manage cookie settings in your browser.

2. How We Use Your Information

Your information helps us deliver personalized travel experiences and improve our website. Specifically, we use your data to:

• Process bookings for tour packages, accommodations, and other services.
• Send you updates, newsletters, and promotional offers about Mathura Vrindavan travel (you can unsubscribe at any time).
• Analyze website usage to enhance user experience and optimize our content.
• Respond to your inquiries and provide customer support.
• Comply with legal obligations and protect our rights.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following cases:

• Service Providers: We work with trusted partners (e.g., payment processors, tour operators) who need your information to provide services on our behalf. These partners are bound by confidentiality agreements.
• Legal Requirements: We may disclose your information if required by law, such as in response to a court order or government request.
• Business Transfers: If Mathura Vrindavan City is involved in a merger or acquisition, your information may be transferred as part of the transaction.

4. How We Protect Your Information

We take security seriously and implement measures to safeguard your data, including:

• Using secure servers and encryption (SSL) to protect your information during transmission.
• Restricting access to your data to authorized personnel only.
• Regularly updating our security practices to address new threats.

While we strive to protect your information, no online platform can guarantee complete security. We encourage you to use strong passwords and avoid sharing sensitive details unnecessarily.

5. Cookies and Tracking Technologies

We use cookies to improve your experience on our website. Cookies help us:

• Remember your preferences, such as language or region.
• Analyze website traffic and user behavior through tools like Google Analytics.
• Deliver personalized content and advertisements.

You can disable cookies in your browser settings, but this may affect your experience on our site.

6. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information by contacting us at info@mathuravrindavancity.com.
• Opt out of marketing emails by clicking the “unsubscribe” link in our emails.
• Request information about how your data is processed.

We will respond to your requests within 30 days, in compliance with applicable laws.

7. Third-Party Links

Our website may contain links to third-party sites, such as travel partners or social media platforms. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before sharing your information.

8. Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us at info@mathuravrindavancity.com, and we will take appropriate action.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.

Last Updated: May 30, 2025

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us:

• Email: info@mathuravrindavancity.com
• Address: Mathura Vrindavan City, Vrindavan Dham, Vrindavan, Mathura, Uttar Pradesh, India

We’re here to assist you in planning your spiritual journey while ensuring your privacy is protected.